What VCare does
Patients book and queue from their phones. Your front desk runs the whole day from one dashboard.
Live today
One real-time queue shared by your patients and your whole team.
- Patients join and track their position from the app
- Walk-in registration and urgent-case priority at the front desk
- Call, hold and complete from the dashboard, with updates everywhere in seconds
- Wait estimates that adjust as the clinic actually moves
Online booking that flows straight into the day’s queue.
- Patients pick a doctor and a 15-minute slot, and double-booking is impossible
- Front desk sees the whole day at a glance: pending, confirmed, arrived
- Mark a patient arrived and they join the queue automatically
- Cancellations and no-shows tracked, with a full audit trail
File lab reports, prescriptions, visit summaries, medical certificates, referrals and invoices on a patient record; the patient opens them in the app.
- Any staff member can file a document; PDF, JPEG or PNG up to 15 MB
- Clinical documents are readable by clinicians only, not by front desk
- Patients see everything on their own and their children’s records
- Encrypted storage, an audit entry on every upload and download, and nothing is ever hard-deleted
Raise the bill and issue the receipt from the same dashboard the queue runs on.
- Add line items with quantities; the total is calculated for you, to the cent
- Bill a registered patient or a walk-in who has no record yet
- Record how they settled at the counter: cash, card, PayNow or other
- Printable receipt, and voiding needs a reason and is written to the audit trail
A tablet in your waiting room where walk-ins register themselves, then follow the queue from their own phone.
- Patients type their name on the tablet and get a queue number in seconds
- The ticket screen shows a QR code. Scanning it opens their live queue position on their own phone
- No app download and no login needed, the ticket is a simple web page
- It updates as the clinic moves: waiting, called, on hold, with the doctor
The kiosk is priced separately from the plans. Kiosk hardware and setup are quoted per clinic; talk to us.
On the roadmap
Not in the product yet. Each lands as it clears Singapore's healthcare requirements under MOH and HCSA, and we will not bill for any of it before it ships.
Lab values with reference ranges and a searchable visit timeline, beyond the filed document itself.
Issue QR-verifiable medical certificates from the dashboard, not just share the file.
Vaccination records, reminders and verifiable certificates.
For appointments, queue calls, medication and vaccinations.
A 30-minute demo mapped to your clinic's real workflows: walk-ins, urgent cases and the appointment board.